Order support

Refund & Replacement Policy

When an order may qualify for correction, replacement, or store support.

Last updated September 29, 2026

All seed sales are final

Because seeds are biological products whose storage, handling, environment, and use are outside our control, completed seed sales are generally final. We do not accept returns of seeds or opened products.

Incorrect or damaged orders

If the wrong product arrives, an item is missing, or the order is visibly damaged in transit, email us within 7 calendar days of delivery. Include the order reference and clear photographs of the mailing package, label, and contents. After review, we may offer a replacement, store credit, or another appropriate resolution.

Germination

All Messiah Seed Co. strains are germination tested and meet a minimum germination rate of 85% before release.

Because storage, handling, environmental conditions, and germination methods are outside of our control, we cannot guarantee the performance of every individual seed.

To help account for these variations, extra seeds are included in every pack.

Free items

Complimentary freebies and promotional items have no cash value and are not eligible for refund or replacement unless Messiah Seed Co. chooses to replace them.

Questions

For policy or order questions, email messiahseeds@gmail.com.